At pkr88, protecting the personal data of our Pakistani players is a core responsibility — not a regulatory formality. This Privacy Policy explains precisely what information we collect, why we collect it, how we use and protect it, and what rights you have over your data at every stage of your pkr88 account lifecycle.
Every data transmission between your device and pkr88 — including login credentials, personal details, and financial transactions — is protected by 256-bit SSL encryption, the same standard used by Pakistan's major digital banks.
pkr88 does not sell, lease, or commercially distribute your personal data to any third party for marketing purposes. Your information is used solely for the purposes described in this Privacy Policy and nowhere else.
pkr88 players have the right to access, correct, restrict, and request deletion of their personal data at any time. Submit your request via live chat or email and pkr88 will respond within the timeframes stated in this Policy.
pkr88 uses cookies and similar technologies strictly for Platform functionality, session security, and performance analytics. We do not use tracking cookies for cross-site advertising. Full cookie details are in Section 8 of this Policy.
pkr88 collects identity verification data strictly to meet Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations under international gaming standards. This data is stored securely and never used beyond these purposes.
Any marketing communications from pkr88 — including SMS, email, and in-platform notifications about bonuses and promotions — are opt-in only. You may withdraw marketing consent at any time from your account settings without affecting your gameplay access.
Summary: This Privacy Policy describes how pkr88 ("the Platform," "we," "us," "our") collects, processes, stores, and protects the personal data of registered users ("you," "your," "the User") who access pkr88 services. This Policy applies to all data collected through the pkr88 website and all associated services. By using pkr88, you consent to the practices described in this Policy. If you do not agree, please do not use the Platform.
This Privacy Policy applies to all personal data collected and processed by pkr88 in connection with your use of the Platform, including:
This Policy should be read alongside pkr88's Terms & Conditions and Responsible Gaming Policy, both of which form part of the contractual relationship between pkr88 and each registered User.
pkr88 is the data controller responsible for the personal data collected through and processed in connection with the pkr88 Platform. As data controller, pkr88 determines the purposes and means of processing personal data and is responsible for ensuring that such processing complies with applicable data protection standards.
For any data-related queries, requests, or complaints, Users may contact the pkr88 Data Protection contact using the details provided in Section 16 of this Policy. pkr88 is committed to responding to all data-related requests promptly and in good faith.
The following categories of personal data are collected when you register for a pkr88 account, complete identity verification, make transactions, or contact support:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC photograph | Registration & KYC verification |
| Contact Data | Pakistani mobile number, email address, city of residence | Account registration |
| Financial Data | JazzCash / EasyPaisa number, bank account details, transaction records | Deposits & withdrawals |
| Account Credentials | Username, hashed password, withdrawal PIN (hashed) | Registration & account management |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion requests, cooling-off activations | Responsible gaming tool usage |
When you access and use the pkr88 Platform, the following technical data is collected automatically by our systems:
📍 Location Data: pkr88 does not collect precise GPS location data from your device. IP-based approximate location is used solely for fraud detection and to verify that account access is consistent with your registered location history. This is a security feature, not a surveillance mechanism.
pkr88 uses collected personal data for the following specific purposes only:
To create and maintain your pkr88 account; process your pkr88 login sessions securely; manage your PKR wallet balance; process deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and other supported channels; and deliver the gaming services you use on the Platform.
To verify that you meet the minimum age requirement of 21 years; confirm that the identity information provided matches your payment method ownership; and fulfil pkr88's obligations under international gaming standards relating to Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
To detect and prevent unauthorised access to pkr88 accounts; identify and investigate fraudulent transactions or gaming activity; enforce the single-account rule and prevent multi-accounting; and protect the integrity of the Platform for all genuine users.
To monitor gaming patterns for indicators of problematic gambling behaviour; to implement deposit limits, loss limits, session limits, and self-exclusion measures at your request or where pkr88's responsible gaming protocols require intervention; and to fulfil pkr88's duty of care obligations to its Players.
To process and respond to support queries, complaints, and formal correspondence; to maintain communication records for quality assurance and dispute resolution; and to provide account-specific context to support agents handling your case.
Where you have opted in to receive marketing communications, to send you information about pkr88 promotional offers, bonuses, new game launches, and platform updates via your chosen communication channels (SMS, email, in-platform). You may withdraw this consent at any time — see Section 14 for details.
To comply with applicable legal obligations, respond to lawful requests from regulatory or law enforcement authorities, and maintain records as required under international gaming licensing standards.
pkr88 processes your personal data on the following legal bases:
pkr88 may share personal data with carefully selected third-party service providers who assist in delivering the Platform's services, including:
All third-party service providers engaged by pkr88 are contractually required to process personal data only for the specific purposes for which they are engaged, to implement appropriate security measures, and to delete data when it is no longer required for those purposes.
pkr88 may disclose personal data to law enforcement agencies, regulatory authorities, or courts where required by applicable law, or where disclosure is necessary to prevent fraud, protect pkr88's legal rights, or ensure the safety of Platform users.
No Data Sales: pkr88 does not sell, rent, lease, or commercially transfer your personal data to any third party for advertising, marketing, or data monetisation purposes. Your personal information is not a product at pkr88.
pkr88 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years post-closure | KYC / AML regulatory requirements |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping obligations |
| Gaming History | Duration of account + 3 years post-closure | Dispute resolution & RG monitoring |
| Customer Support Records | 3 years from date of last interaction | Quality assurance & dispute resolution |
| Marketing Consent Records | Until consent withdrawn + 2 years | Compliance with consent obligations |
| Technical / Session Logs | 12 months from collection date | Security & fraud prevention |
Upon expiry of applicable retention periods, pkr88 will securely delete or anonymise personal data such that it can no longer be associated with an identifiable individual.
Cookies are small text files stored on your device by your browser when you visit a website. pkr88 uses cookies and similar technologies (such as local storage and session tokens) to enable Platform functionality, maintain session security, and analyse Platform performance.
🍪 No Advertising Cookies: pkr88 does not use third-party advertising cookies, cross-site tracking cookies, or any cookies that build profiles of your behaviour across websites other than pkr88. The cookies described above are all first-party cookies operated by pkr88 solely for Platform purposes.
You may manage cookie preferences through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Note that disabling essential cookies will prevent you from logging in to your pkr88 account. For instructions on managing cookies in your specific browser, consult your browser's help documentation.
pkr88 implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction:
🔒 Your Role in Security: While pkr88 implements robust security measures, you are also responsible for protecting your account. Use a strong unique password, enable two-factor authentication, never share your login credentials, and always log out of shared devices after your pkr88 session.
pkr88 respects your rights over your personal data. The following rights are available to all pkr88 Users in relation to their personal data:
You have the right to request a copy of the personal data pkr88 holds about you. pkr88 will provide this information within 30 days of receiving a verified request. The data will be provided in a readable format.
You have the right to request correction of inaccurate personal data held by pkr88. This includes updating your contact details, correcting transcription errors in identity data, and amending outdated information. Some corrections require re-submission of identity documentation for verification.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent for consent-based processing. Note that pkr88 must retain certain data (such as transaction records and KYC documentation) for the mandatory periods set out in Section 7, even following an erasure request.
You have the right to request that pkr88 restrict the processing of your data in certain circumstances — for example, while the accuracy of disputed data is being investigated, or where you have objected to processing pending verification of legitimate grounds.
Where processing is based on your consent or on a contractual basis, and is carried out by automated means, you may request that pkr88 provide your personal data in a structured, commonly used, machine-readable format for transfer to another controller.
You have the right to object to processing of your personal data carried out on the basis of legitimate interests, including profiling. You may also object to direct marketing processing at any time, without providing any justification — and pkr88 must cease such processing immediately upon receipt of your objection.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal. Withdrawing marketing consent will not affect your ability to access pkr88 services.
To exercise any of the above rights, contact pkr88 using the details in Section 16. pkr88 will verify your identity before processing any data rights request to ensure that information is not disclosed to or modified by unauthorised individuals.
The pkr88 Platform is strictly intended for adults aged 21 years and above. pkr88 does not knowingly collect personal data from individuals under the age of 21. The Platform implements age verification measures at registration and during KYC procedures specifically to prevent underage access.
If pkr88 discovers or is notified that personal data has been collected from an individual under the age of 21, all data associated with that account will be permanently deleted, the account will be closed, and any deposited funds will be handled in accordance with pkr88's underage account policy and applicable legal requirements.
⚠️ Parents and Guardians: If you believe that a minor in your care has registered for or accessed the pkr88 Platform, please contact pkr88 support immediately at [email protected]. We will take immediate action to close the account and delete associated data.
pkr88's infrastructure and service providers may be located in jurisdictions outside Pakistan. Where personal data is transferred to processors or service providers in other countries, pkr88 ensures that such transfers are conducted in compliance with applicable data protection standards through appropriate safeguards, which may include:
pkr88 does not transfer personal data to jurisdictions with materially inadequate data protection frameworks without implementing the contractual safeguards described above.
The pkr88 Platform may contain references to third-party payment platforms (such as JazzCash and EasyPaisa) and game providers. While pkr88 carefully selects its service partners, pkr88 is not responsible for the privacy practices of third-party platforms. When you interact with a third-party payment gateway or external service in connection with your pkr88 account, the privacy policy of that third party governs the data collected in that interaction.
pkr88 encourages Users to review the privacy policies of all third-party services they interact with in connection with their pkr88 account, including their mobile banking or wallet apps used for deposits and withdrawals.
pkr88 sends marketing communications — including bonus offers, promotional campaigns, new game announcements, and VIP programme updates — only to Users who have opted in to receive such communications during account registration or subsequently via account settings.
You may opt out of pkr88 marketing communications at any time using any of the following methods:
Opt-out requests will be processed within 5 business days. Please note that opting out of marketing communications does not affect service communications — pkr88 will continue to send you transactional notifications (deposit confirmations, withdrawal updates, security alerts) regardless of your marketing preferences, as these are essential service communications rather than marketing.
pkr88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable legal requirements, or Platform services. When material changes are made, pkr88 will:
pkr88 recommends that Users review this Privacy Policy periodically. Continued use of the Platform following the effective date of any revised Policy constitutes acceptance of the updated terms.
For any privacy-related queries, data rights requests, or concerns regarding pkr88's handling of your personal data, please contact us via the following channels:
pkr88 will acknowledge all formal privacy requests within 48 hours and will provide a substantive response within 30 calendar days. Where a request is complex or involves a large volume of data, pkr88 may extend this period by a further 30 days, in which case the User will be notified of the extension and the reasons for it.
Data Protection Commitment: This Privacy Policy was last reviewed and updated on 1 January 2026. pkr88 is committed to maintaining the highest practical standards of data protection for all Pakistani players who trust us with their personal information.
Every pkr88 account is secured with 256-bit SSL encryption, strict data practices, and full GDPR-aligned rights. Play cricket betting, live casino, and slots knowing your personal data is handled responsibly. 21+ only.
For entertainment purposes only. Gambling can be addictive — please play responsibly. 21+ only.